How can I keep up with Connecting to Collections Care?

There are several ways you can keep up with us:

  • You can join the Connecting to Collections Care Community – You’ll find the instructions to join here.
  • “Like” us on our Facebook page.
  • You can follow us on Twitter. @C2CCare


I used to be a member of the Discussion Forum, do I need to sign-up to be on the new platform?

The Discussion Forum has moved to the Connecting to Collections Community in the AIC-FAIC Higher Logic Communities. Even if you were a member of the old Discussion Forum, to participate in discussions in the Connecting to Collections Care Community, you must sign up again. Registration is free, easy, and secure. Directions on how to sign-up can be found here.

You will find the same high quality support for queries regarding the care of your collections in the Connecting to Collections Care Community.

Can I follow a discussion without logging onto the Connecting to Collections Care Community?

No, you need to be registered and have a login in order to follow or contribute to discussions.


I’m having trouble connecting to the Meeting Room.

The Meeting Room runs on the Adobe Connect platform. The requirements to attend virtual sessions vary for different devices can be found here. See also the section on Additional Requirements. Also, be sure to run a technical check before connecting to the meeting room.

C2C Car Courses

What are C2C Care Courses?

Our courses offer the chance to have a more interactive participation with instructors and to concentrate on a series of webinars devoted to a specific topic with the possibility to check on your understanding of new materials. Courses can include a variety of activities including just watching the live webinars, to discussions with your fellow participants, and to completing a project designed to help you apply what was covered in the course.

Who are the instructors?

Our webinar coordinators are leaders in their field and they choose instructors who they feel are not only leaders but, who understand the setting and milieu of those working in smaller institutions that may not have access to professional help. We find our instructors with our participants in mind.

How much time will I need to commit?

You may commit as much time as you wish, however, the minimum time is about 2-3 hours per week – including the time for live webinars.

What if I can’t watch all of the Course Webinars “live”?

The recordings of the webinars will be posted soon after the “live” webinars. If you miss a live webinar, you will have access through the Course set-up and be able to watch the webinar at a later time, as long as you do so during the Course period. You will need to keep up with the webinars to be able to participate fully in the other course activities.

What do I need to do to earn a Credly badge?>

In order to receive a CREDLY Badge you must:

  1. View all webinars – these can be viewed either live or the recordings as long as they are viewed during the Course period.
  2. Participate in Discussions and other interactive portions of the Course.
  3. Complete any projects that are part of the Course.
What can I do with a Credly badge?

A Credly badge is an electronic acknowledgement that you have completed a learning objective that can be linked to your social media, to a profile on LinkedIn, or to your digital resume. The badge links refer an employer or a prospective employer to the Badge that contains a capsule of what you did to earn the badge and an introduction to the organization granting the badge. Learn more about how to take advantage of an earned badge here. It is an acknowledgement of professional development activity, that you learned a new skill, and that you are part of the community of lifelong learners.

I missed a live course, what are my options now?

Courses will be available On Demand about six months after the live course. On demand courses can be accessed for a reduced price, however, you will not be eligible for a CREDLY badge or receive feedback on your work.

Other questions

How do I recommend a resource or event to be featured on the website?

To recommend a resource or event, please contact us or send a message to the Connecting to Collections Care Coordinator

Can’t find your question? Feel free to contact us for further support.