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Hi Kaia, This is a great question and a conundrum I’m sure others have. I’m hoping some members can chime in, but I did want to share that we’ll be hosting a free, hour-long webinar at the beginning of October about collections management policies and I know our speaker, Bruce MacLeish, will be pulling from real-life examples to help get at the question why not everything.
Off the top of my head, though, money always seems to move people. There’s a very tangible cost associated with accepting each new object from long-term care to storage.