Hello Keila,
Thank you for contacting the Connecting to Collections Online Community with your inquiry on professional ethics and best practices.
In response to your inquiry, I have a few questions and a possible strategy for you. Can you tell me if your employer advertises as adhering to the AIC Code of Ethics and Guidelines for Practice? or any other standards? If so, is he or she acting in opposition to the Ethics and Guidelines? If your employer doesn’t present him or herself as adhering to AIC Ethics and Guidelines, then is he or she bound to do so?
You might ask why things are done the way they are; being new it is reasonable to ask your superior to explain practices and methods in your workplace. Your employer may have reasons–prior experience, published works–validating his or her practices. When treatment plans are being established, ask to be present during that process. This would be much less distracting than asking during the treatment.
Please do respond if you would like to follow up. In the end, if you
are not satisfied with the answers you get from your employer, you will probably have to make a decision whether or not the practices your employer engages in compromises your personal beliefs and the integrity of your work.
Kindly,
Tammy Zavinski