Frequently Asked Questions

How do I register?

Click here to register. Please note that registration will close one week before the first session in each course.

What is the cost?

There is no cost to register for these webinars.

May more than one participant from my institution attend?

Yes, in fact, we encourage you to participate with co-workers and watch the webinars together. If you collaborate with library, archives, or museum colleagues in your community, consider inviting them to join you as well. It might inspire you to collaborate on collections care. If all the members of your group would like to earn the certificate of completion, please email us for further instructions.

Do I have to attend each session in a course?

Each session of a course builds on the one before it, and we encourage you to attend them all. Even if you are knowledgeable about some of the topics that will be discussed, the webinars will be interactive and will be a great way to network with experts and colleagues from across the country. Each session will include a simple homework assignment that will connect what you learned with the situation in your collections or institution. Participants will earn a certificate of completion and digital credential if they attend all the webinars in a course and complete simple homework assignments.

What if I miss a session? Will they be recorded?

The webinar for each session will be recorded and, if an unforeseen circumstance causes you to miss a session, email us and we will provide you with access to it. We ask that any make-up work be conclude within a week of the final session of the course. After the course concludes and the certificates have been issued, Heritage Preservation will make the recordings available on this website.

Do I need to read anything before taking a course?

Each course will have a page on this website where the speakers will post handouts and links to additional information. Speakers may refer you to these resources to review on your own time but there are no prerequisite readings before you take a course. Note that if you did not attend Collections Care Basics or Risk Evaluation, you may wish to view these recordings before participating in other webinars.


Each webinar in the course will have a homework assignment that will help you take what you learned and relate it to your institution or collections. They will be simple but informative and should take no more than 20 minutes to complete.

How do I earn a certificate and digital credential (badge) for a course?

Participants will earn a certificate of completion and digital credential if they attend all the webinars in a course and complete simple homework assignments. If you miss a session, you will be emailed with a link to its recording. You will be given one week after the final session in each course to watch the recordings and complete the homework assignments. Within two weeks of the course concluding you will receive an email stating that you have completed the requirements and that your certificate will be sent by mail and the digital badge will be sent by email. If you have any questions about this process, please email us.

What is a digital credential or badge?

Digital credentials (or badges) are a new way for organizations and individuals to document, share and celebrate accomplishments and showcase lifelong achievement (read more here). Badges for this course are being issued through Credly. Badges can be saved, showcased on social networks liked LinkedIn, Twitter and Facebook, or embedded on your website, blog or resume. You can also share them on your own profile page on Digital credentials will be issued via email within two weeks of the conclusion of each course.

When will the dates be announced for upcoming courses?

As we confirm speakers and their availability, we will set specific dates for each course. To be notified when new schedules are announced please email us.

What if I have questions about a collections care topic after the course concludes?

We encourage you to join the Connecting to Collections Online Community ( — a network of more than 1,800 professionals that continues to grow. Once you join, you will have access to a discussion board where you can post questions to your colleagues and the instructor. If you need to consult with a conservator, you may find one through the American Institute for Conservation or the Regional Alliance for Preservation.

Have additional questions or comments?

Please contact us by email or at 202-233-0800.

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